Episode 11

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Published on:

26th Mar 2026

11. Dealing with Difficult People with Grit and Grace

In this episode, I share a couple of real-life experiences that got me thinking about how we navigate people who aren’t showing up at their best—from a snippy ticket booth attendant interaction to a confusing moment at a tavern (with an unexpected twist).

Drawing on insights I have learned from the classroom of life, I walk through three practical ways to handle these moments with more clarity and calm:

  1. Don't take it personally, even when it feels that way
  2. Set boundaries without losing your kindness
  3. Choosing your response instead of reacting

Because the truth is, we can’t control how others show up, but we can decide how we do.

If you’ve ever walked away from an interaction feeling thrown off, frustrated, or questioning yourself, this episode will give you a new way to think about those moments.

Link to Episode 9: https://podcasts.apple.com/us/podcast/9-when-life-pushes-your-buttons-the-inner-work/id1868855299?i=1000754810778

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About the Podcast

The Resilience and Grit Podcast
Pathways to happiness and healing
Resilience and Grit is a weekly podcast for anyone who has navigated and endured hard things and is ready for a life with more ease, connection, and joy. Through real stories and inspiring conversations, the podcast explores how life’s hardest moments can lead to growth, healing and lasting happiness. If you’re ready to move beyond the endless life cycle of facing challenges head on and into a more meaningful life, this show is for you.

About your host

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Kathleen DuBois

Hi, I’m Kathleen.

This podcast was born out of my own journey, through success, setbacks, reinvention, and a deep desire for a more meaningful life.

I’ve spent my career as a business leader, but what has shaped me most are the moments that didn’t go as planned, the ones that required resilience, faith, and the courage to begin again.

Here, I share real conversations, some solo, some with incredible guests—about overcoming adversity, navigating change, and finding beauty and purpose along the way.

If you’ve ever felt like an outsider…
If you’re in a season of transition…
If you’re searching for something more…

You’re in the right place.